Experience Leader
Experience-driven companies lead their industries, and the world is taking notice. Let's learn how to provide consistently great customer experiences—together. Welcome to the Experience Leader Podcast.
Podcasting since 2020 • 36 episodes
Experience Leader
Latest Episodes
Design and AI with Won You
In this episode, Devin and Won You discuss the profound impact of AI on the design and technology sectors. They explore how AI tools have already enhanced productivity in their workflows, raising both opportunities and concerns for the future r...
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Season 2
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Episode 35
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1:48:31
More Leaders. Less Managers. with Jennifer Borchardt
Why do we have so many managers, but so few leaders? What does it even mean to be a leader? How do you become one? In this episode, I talk with Jennifer Borchardt, VP of Experience, Financial Services at Publicis Sapient about how to cross over...
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Season 2
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Episode 34
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57:54
Jobs to Be Done and Product Leadership with Chris Spiek
Show NotesEpisode OverviewIn this episode, Chris Spiek, a luminary in the product development sector,me to discuss the transformative potential of the Jobs to be Done theory in business strategy. Chris shares his journe...
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Season 2
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Episode 33
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54:18
Creating Excellence with Horst Schulze - Part 2
In this episode, I had the pleasure of speaking with Horst Schulze, a visionary leader in the hotel industry. He shared his insights on the importance of purpose and belonging in the workplace, the role of leadership, and how his faith has infl...
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Season 2
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Episode 32
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38:15
Creating Excellence and Luxury Hotels with Horst Schulze (Pt.1)
In this episode of Experience Leader, Devin talks with legendary hotelier, co-founder of the Ritz-Carlton Hotel Company, and founder of Capella Hotel Group, Horst Schulze. They talk about his remarkable story and how he creates the best hotels ...
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Season 2
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Episode 31
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37:36
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